Terms and Conditions

The Terms and Conditions contained herein form a binding Contract regulating your use of OKSTEL Internet Services Pvt Ltd Services. These Terms and Conditions shall apply in conjunction with the Terms and Conditions laid down in the CRF (Customer Relationship Form) signed between You and OKSTEL Internet Services Pvt Ltd herein after called “OKSTEL Internet Services Pvt Ltd”. Terms not defined herein shall bear the meaning assigned to them under the CRF. Your usage of this section will be deemed an acceptance of the terms existing at the time of such usage.

1. You represent and warrant that you are competent and eligible to enter into a legally binding Contract. You shall not use this section if you are not competent to enter into contract under the applicable laws.
2. In order to use this section, online registration is required. You must be a Customer and/or a person authorized by the Customer in order to register. The information you provide in the CRF must be complete and accurate. OKSTEL Internet Services Pvt Ltd reserves the right at all times to disclose any information as OKSTEL Internet Services Pvt Ltd deems necessary to satisfy any applicable law, regulation, legal process, or Governmental request.
3. You shall take all necessary precautions to prevent unauthorised and illegal use of this section and/or the OKSTEL Internet Services Pvt Ltd official website.
4. The facility for online payment(s) through credit card/ net banking account(s) is available for select credit cards and net banking account(s) only.
5. This section is programmed to log out automatically. OKSTEL Internet Services Pvt Ltd shall not be responsible or liable for any loss/damage caused by reason of such disconnection.
6. When making any online payment(s) through your credit card/ net banking account(s), You will be redirected to the Payment Gateway page. The Payment Gateway will redirect You to other website(s) maintained or controlled by third party(ies) (the “non- OKSTEL Internet Services Pvt Ltd(s)”). OKSTEL Internet Services Pvt Ltd does not control the non-“OKSTEL Internet Services Pvt Ltd” website(s) and is not responsible for any transactions on the non- “OKSTEL Internet Services Pvt Ltd” website(s). OKSTEL Internet Services Pvt Ltd is not responsible for, shall have no liability for and disclaims all warranties whatsoever expressed or implied related to the non-“OKSTEL Internet Services Pvt Ltd” website, including without limitation any warranties related to performance, security, stability, or non-infringement of the title of the non-“OKSTEL Internet Services Pvt Ltd” website(s) and website content or any controls downloaded from the non- OKSTEL Internet Services Pvt Ltd website.
7. You are requested to use the OKSTEL Internet Services Pvt Ltd transaction ID only for all queries made to the OKSTEL Internet Services Pvt Ltd helpline regarding online payment(s) made through your credit card/ net banking account(s).
8. OKSTEL Internet Services Pvt Ltd shall not be responsible and/or liable in any manner for the online payment(s) made by You through your credit card/ net banking account(s). OKSTEL Internet Services Pvt Ltd shall not be liable if payment is refused or declined by the concerned Bank/credit card or net banking account supplier either due to incorrect card details or other reasons. OKSTEL Internet Services Pvt Ltd shall not be responsible for authentication of your credit card/ net banking account details.
9. Your registered account and/or bill account will be credited with the amount entered by You at the time of making the transaction through your credit card/ net banking account(s) in this section. Any incidental or ancillary expenses charged by the Bank/ credit card or net banking account supplier will not be credited to Your registered account and/or bill account. For the sake of clarity, if You select amount of Rs.1,000 at the time of transacting for due payment of Your registered account and/or bill account, Your registered account and/or bill account will be credited with an amount of Rs.1,000 only, irrespective of any transaction charges levied by Your Bank, if any.
10. OKSTEL Internet Services Pvt Ltd shall not be responsible for any issues pertaining to the online payment(s) made by You through Your credit card/ net banking account(s) including but not limited to, excess charges charged by the Bank/ credit card or net banking account supplier, double debit to the credit card account, invalid card details, authentication of card details and ancillary/ incidental charges for the transaction. You are requested to communicate all grievances related to such issues to Your Bank/ credit card or net banking account supplier. The OKSTEL Internet Services Pvt Ltd helpline will not entertain or address any such grievances or issues.
11. Every Transaction Reversal would attract Transaction Reversal Charges as levied by the Payment Gateway Service Provider.